Contact Us

We're here to help you replace every toxic product in your cabinet with natural alternatives that actually work better. At Denver Tallow Co, we provide direct 1:1 replacements for chemical-laden lotions, creams, sprays, and ointments.

General Contact

Email: brandon@denvertallow.com
Response Time: Within 24 hours
Availability: 24/7 customer service

What We Can Help With

Product Replacement Advice

• Which balm replaces your specific toxic product
• Transitioning from chemical products to natural alternatives
• Usage instructions for optimal results
• Timing your cabinet replacement strategy

Customer Service

• Order questions and status updates
• Product recommendations based on what you're replacing
• General questions about natural vs. chemical products
• Account and shipping information

Returns and Exchanges

• Return requests and processing (free returns nationwide)
• Product exchanges or replacements
• Refund questions and status
• Satisfaction guarantee support

Product Information

• Simple ingredient explanations (no chemistry degree required)
• Sourcing and Colorado supplier information
• Safety information for all ages
• Shelf life and storage guidance

Business Inquiries

• Wholesale and bulk orders
• Partnership opportunities
• Press and media requests
• Collaboration inquiries

Order Support

Before You Order

Unsure which toxic product to replace first? We'll help you choose the right balm based on what chemical products you use most. Our 1:1 replacement system makes it simple—just tell us what you want to stop using.

After You Order

• Order confirmations are sent automatically
• Shipping notifications include tracking information
• Delivery issues are resolved quickly

Returns Made Easy

Need to return something? Just email us at brandon@denvertallow.com with your order number and we'll take care of everything - including free return shipping.

Product Questions

Simple Ingredient Information

All our products contain 4-6 simple, natural ingredients (no chemistry degree required):

• Grassfed tallow (Colorado-sourced)
• Raw honey (Colorado apiaries)
• Colorado beeswax
• Premium carrier oils (olive, jojoba, or almond)
• Essential oil blends (functional balms only)

Product Replacement System:

• Pure Balm → replaces everyday lotion
• Face Balm → replaces facial moisturizer
• Bug Balm → replaces DEET bug spray
• Muscle Balm → replaces Icy Hot
• Repair Balm → replaces Neosporin/cortisone
• Sleep Balm → replaces scented night creams
• Bite Balm → replaces calamine lotion
• Sunburn Balm → replaces aloe vera gel

Universal Specifications:

• Size: 2oz tins (all products)
• Pricing: $33 per balm tin
• Shipping: Free nationwide
• Shelf Life: 12-18 months

Usage and Safety

• Safe for all ages, including babies
• Suitable for all skin types
• Patch test recommended for sensitive skin
• Use pea-sized amount, warm in hands, spread evenly

Response Times

We pride ourselves on quick, helpful responses:

• Email inquiries: Within 24 hours
• Order issues: Same day response
• Returns processing: 3-5 business days
• Emergency concerns: Immediate attention

Our Commitment

At Denver Tallow Co, we believe replacing toxic products should be simple and supported. Our philosophy: No chemistry degree required—natural alternatives should work better than the chemical products they replace.

Whether you're replacing your first toxic product or clearing out your entire cabinet, we're committed to:

• Fast, helpful responses to all replacement questions
• Honest recommendations about which balm replaces your specific product
• Quick resolution of any issues or concerns
• Educational support to help you transition from chemical to natural
• Free returns and refunds - customer-first policy

Hours and Availability

While we don't have traditional business hours, we monitor customer service 24/7 and respond to emails throughout the day and evening. Most inquiries receive responses within a few hours.

Connect With Us

Email: brandon@denvertallow.com
Website: denvertallow.com

We're always happy to help and love hearing from customers about their journey replacing toxic products with natural alternatives that actually work better.